Amy Castro, President Innovative Communication & Training Solutions

If you want to present your ideas more effectively, create more satisfying and effective working relationships, lead your employees in a way that will make them want to follow, and create a workplace where people “get along and get things done” then you need Amy Castro! Amy works with organizations that want to increase productivity, decrease conflict, and improve customer service through exceptional communication.Amy is a recognized Performance Communication expert, speaker, author, and blogger. She holds a Bachelor’s Degree in Journalism from the George Washington University and a Master’s Degree in Communication Studies/Human Communication Theory from the University of Northern Colorado. Amy has also earned the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association. The CSP status is the highest earned designation in the National Speakers Association with fewer than 12 percent of members worldwide earning this status. Amy is a proud U.S. Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded her company, Innovative Communication & Training Solutions, which celebrated its 20-year anniversary in 2014. Amy is a board member of the Houston chapter of the National Speakers Association, a Professional Member of the National Speakers Association, member of the Association for Talent Development, and a member of both the American Communication Association and National Communication Association. She also served as an adjunct faculty member at San Jacinto College for more than 10 years, teaching public speaking and business/professional speaking. Amy is the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done, The Secrets of Effective Leadership Communication, and the 30-day video training program, Communication Skills for Career Success.Amy uses her down-to-earth style, REAL stories, humor, and fun to create her customized and engaging programs focused on Performance Communication: Assertive Communication that is Positive, Purposeful, and Practical. Her goal is for participants to leave her sessions ready to easily put new communication skills into action.  Some of Amy’s highest rated programs include “Presentation Skills for Professionals and Executives,” “Positive Assertiveness: Stepping Up Without Stepping on Toes,” “Conquering Conflict,” and “Customer Service Survival Skills.”Some of Amy’s current and past clients include: Aramark, Ethyl Corporation, Sysco, Marathon Oil, Lockheed Martin, PricewaterhouseCoopers, NASA Johnson Space Center, Texas Children’s Hospital, Texas Children’s Pediatric Associates, McKesson Specialty Health, San Jacinto College, BioCure Pharmacy, and Harris County, Texas. To see a full client list and to read what clients have to say, visit her speaker website at www.Amy-Castro.com.